Please make sure you didn't log in using a different account.

If that's not the case, we kindly suggest you open a browser and go to www.nutaku.net.
Log out from your profile, then start the Project QT application. A prompt message will redirect you to Nutaku. From there, you're going to log in with your email address and password. After this, you should be able to start the game.

If after following these steps your progress is still lost, you can send a ticket to our support team. Please make sure you include your email address in the ticket.